日本videossexx日本人_看免费av_一级片一区_亚洲一区二区三区影视_三年在线观看免费播放_亚洲短视频

好獵頭網-中高級人才獵頭網站!服務熱線:400-1801-668 好獵頭   |   登錄 注冊
首頁 > 朝陽區招聘 > 人才求職

Support Engineer

刷新時間:2018-11-06

互聯網/電子商務

16-26萬

朝陽區 | 初中 | 1-3年

基本信息
工作地點:朝陽區 所屬部門:Sales
職位類別:城鎮規劃設計 招聘人數:1 人
匯報對象:無
職位描述

Support Engineer(reporting to Customer Success)Location: BeijingThe RoleCan you help us make our users happy?App Annie offers world class Analytics and Market Data products for mobile app professionals - developers, publishers, journalists, investors, hobbyists, marketers and more. App Annie users rely on our products and services to understand how their own apps are performing, as well as understanding the global app economy, across a variety of platforms including app stores such as the Apple App Store and Google Play, as well as dozens of advertising platforms such as Facebook, Flurry and Chartboost.We are looking for someone who knows a lot about mobile apps, has experience in providing unforgettable customer service and wants to work as part of a dedicated team in a fast growing company where opportunity abounds. We need your help to support App Annie users to get the most out of our products and services, especially our Analytics and Store Stats product lines, by answering questions, proactively solving problems, designing and refining processes to keep us efficient, and most of all delivering amazing experiences by going above and beyond our users’ expectations.At App Annie, you will take a vital role working closely with our global user base of more than 320,000 app professionals, helping to solve problems, troubleshoot issues, and providing advice on the best practices for using our extensive product offering. You will also help to represent their voice internally and work closely with our engineers to fix bugs and our product managers to find opportunities for systemic improvement. You will be at the forefront of the fast-growing mobile and big-data industries and you will have the opportunity to work with the most dynamic companies in the world—from international multinationals to start-ups that are working on the next big thing—ensuring that each and every user’s experience with App Annie is always one that will turn them into App Annie advocates.Day to day, you’ll be working as part of a globally distributed team, and you will learn the ins and outs of our products becoming the go-to expert for both users and App Annie team members. You will ensure that everyone of our users receives the highest level of customer service possible.At App Annie, our vision is large and wide – the rise of the app industry marks a gravitational shift in content distribution – our aim is to create the new industry standard for app store analytics and market data. You need to be a driven individual and self-starter who can take the initiative in helping us achieve that goal.In this role you will be expected to:- Become the expert on the App Annie product offering, you will know the edge cases, all the tricks and how to get the most out of our products- Serve as a first line of contact for our user base- Communicate with users to diagnose accurately and efficiently the causes of reported problems- Provide engineers with information required to identify and correct bugs- Create processes that can be used across the support team to improve speed of diagnosing and solving reported issues- Prepare documentation and FAQs based upon product specifications - Recommend product/feature improvements based upon analysis of reported issues- Become an expert on apps and app publishing- Work as part of a team to ensure that SLAs are met and continually improved uponYouA natural communicator with the written word, a dedicated team player, a faster learner with a hunger to understand how things work, you love helping people find solutions to their problems.Essential:- 2+ years experience in a customer support position, where written communication was the primary method of correspondence- Amazing english written communication skills, and strong oral communication skills- Ability to learn extremely fast and to diagnose quickly potential issues through thorough understanding of products- Solid understanding of a variety of web SaaS products including APIs- Extreme attention to detail that allows you to distinguish between user error and product malfunction- A passion for getting to the bottom of a problem and finding the root cause- Dedication to getting the job done and meeting SLAs- Familiarity with working with colleagues and users across cultures, customs & geographiesPreferred:- Degree in Communications, Computer Science or other technical field- Deep interest in mobile app market and analytics- Bi-lingual (English & Chinese)- Knowledge of agile engineering development processes such as scrum and kanban- Knowledge of software systems such as JIRA, Zendesk and Salesforce.

崗位要求:
學歷要求:初中 工作經驗:1-3年
年齡要求:不限
語言要求:普通話,英語 專業要求:不限
企業信息
公司性質:其它 公司規模:20人以下
所屬行業:互聯網/電子商務
企業介紹

App Annie 是移動應用和數字內容時代數據分析和市場數據的行業領導者。我們的平臺幫助企業主、市場人員和投資者了解其自身應用業務狀況以及整個應用市場的趨勢,幫助他們更好地制定產品、國際化、營銷和投資策略相關的市場決策。排名前 100 的應用發行商中,超過 90% 選擇使用 App Annie 的產品和服務,共有超過 60 萬應用使用 App Annie Analytics 工具追蹤下載量、收入、排名和評價。

主站蜘蛛池模板: 欧美亚洲午夜 | 欧美人与禽交zozo | 一本久久a久久免费精品顶级 | 在线观看中文字幕dvd播放 | 中文字幕久久一区 | 无遮无挡男女做爰 | 国产精品久久免费看 | 色妞综合| 国产人与禽zoz0性伦免费视频 | 日韩三级欧美 | 亚洲免费资源 | 日本狂喷奶水在线播放212 | 天天操夜夜b | 91九色婷婷 | 国产免费一级特黄真人视频 | 男女做羞羞视频观看免费 | av日韩免费在线观看 | 国产黄色在线观看 | 少妇富婆按摩偷人a片 | 国产做受视频在线观看 | 饭冈加奈子奶水哺乳2019年 | 综合网亚洲 | 国产精品免费一区二区 | 成人短视频网页版 | 国产三级在线观看完整版 | AAA少妇高潮大片免费看 | 青柠影院在线观看免费高清 | 亚洲熟妇色自偷自拍另类 | 亚洲特黄视频 | 久久中文字幕av一区二区不卡 | 91九色鹿精品国产综合久久香蕉 | 久久天天躁狠狠躁夜夜2020 | 一区二区福利电影 | 3d动漫精品蒂法一区二区免费 | 国产成a| 91av在线影院 | 亚洲色一色噜一噜噜噜人与 | 99热在线这里只精品20 | 日韩精品一区二区午夜成人版 | 香港经典三级av在在线观看 | 想要xx·m3u8色视频 |